Please get in touch with the BMB Holidays team directly on 01344 205120 or email [email protected]. A member of our team will assist you with your booking reference and discuss the next steps with you.

Yes. You can request special accommodations for your flight, including:

• Dietary Meals: Pre-order vegan, halal, kosher, gluten-free, or other dietary meals at least 24–48 hours before departure.
• Accessibility & Mobility: Request wheelchair assistance, boarding help, or accommodations for service animals. Please let us know what support you require at least 48 hours before your flight departs.

Seat Selection:

• Individual Tickets: Select specific seats or extra-legroom options (fees may apply).
• Group Tickets: Assigned directly by the airline before departure (paid seat selection is not available for group bookings).
• Medical Needs: Notify us in advance if you need to travel with medical equipment or require special medical clearance.

Please get in touch with the BMB Holidays team directly on 01344 205120 or email [email protected]. A member of our team will assist you with your booking and discuss the next steps with you.

ATOL (Air Travel Organiser’s Licence) is a UK financial protection scheme managed by the Civil Aviation Authority (CAA). Our ATOL number is 12798.

ATOL protects you from losing your money or being stranded abroad in the unlikely event that BMB Holidays or one of our travel suppliers ceases trading. All flight-inclusive holidays booked with us are financially protected, and you will receive an official ATOL Certificate as soon as your booking is confirmed.

Please let us know what support you require at least 48 hours before your flight departs.

• Dietary Meals: Pre-order vegan, halal, kosher, gluten-free, or other dietary meals at least 24–48 hours before departure.
• Accessibility & Mobility: Request wheelchair assistance, boarding help, or accommodations for service animals. Please let us know what support you require at least 48 hours before your flight departs.

Seat Selection:

• Individual Tickets: Select specific seats or extra-legroom options (fees may apply).
• Group Tickets: Assigned directly by the airline before departure (paid seat selection is not available for group bookings).
• Medical Needs: Notify us in advance if you need to travel with medical equipment or require special medical clearance.

Fred. Olsen will be in touch with regards to excursions during the cruises. These are to be booked directly with Fred. Olsen.

Generally bridge sessions will be played every evening. In addition to this when the ship is at sea (not in port), there will also be a bridge session in the afternoon. We also run bridge Seminars in the morning when the ship is at sea (not in port).

Yes transfers from the airport to the ship are included in your package price.

A 15% deposit is payable at time of booking and then Fred. Olsen will require the balance payment 3 months prior to sailing date.

It depends on the package you choose:

Flight & Hotel Packages: Yes. These include return flights, hotel accommodation, and airport transfers.

Land-Only Packages: No. Flights and airport transfers are not included. Guests booking a land-only package are responsible for sourcing and arranging their own travel to and from the destination.

It depends on the package you choose:

Flight & Hotel Packages: Yes. These include return flights, hotel accommodation, and airport transfers.

Land-Only Packages: No. Flights and airport transfers are not included. Guests booking a land-only package are responsible for sourcing and arranging their own travel to and from the destination.

Yes, if you choose our Full Package Holiday, we can help arrange connecting flights to suit your travel plans.

Please call our office on 01344 205120, and our team will be happy to check availability and pricing for you.

If you require extra hold luggage or need to increase your weight allowance, please call our team on 01344 205 120 as early as possible before your trip. Additional baggage fees will apply according to airline policies and availability.

Yes. We offer a Land-Only Package option for guests who prefer the flexibility to arrange and book their own flights.

It depends on the type of air ticket booked for your holiday:

• Individual Tickets: Yes. You can check in online via the airline’s website or mobile app using your airline booking reference once online check-in opens.
• Group Tickets: No. Online check-in is not available for group fares. Guests traveling under a group booking must check in together in person at the airline desk at the airport, where our UK Airport Representative will be on hand to meet and assist you.

Tip: If you are unsure whether your booking is part of a group or individual fare, please check your booking documentation or contact our team on 01344 205 120.

Seat Selection:

• Individual Tickets: Select specific seats or extra-legroom options (fees may apply).
• Group Tickets: Assigned directly by the airline before departure (paid seat selection is not available for group bookings).

The exact allowances, bag dimensions, and hand luggage rules depend on the airline operating your flight. Your exact baggage allowance will be clearly stated on your flight confirmation and travel documents.

It is essential that the name on your flight ticket matches your passport exactly.

If you notice a typo or mistake in a name, please contact us immediately on 01344 205 120 or email [email protected].

Full Package Holidays: We will notify you as soon as the airline informs us. If the change is minor, your itinerary will be updated automatically, and your transfers will adjust accordingly. If the shift is major, we will contact you to discuss alternative flight arrangements or options under package travel guidelines.

Land-Only Packages: If you arranged your own flights, you are responsible for monitoring airline schedule updates and managing any adjustments to your travel plans or transfers.

Recommended arrival times depend on your airline and destination, but as a general rule:

European & Short-Haul Flights: Arrive at least 2 hours before your scheduled departure time.

Long-Haul International Flights: Arrive at least 3 hours before departure.

Package Bookings (Flight Included): Contact the BMB Holidays support team on 01344 205 120 or email [email protected]. Have your booking reference number ready so we can assist you quickly.

Land-Only Bookings: If you booked your own flights, please contact your airline directly for help with check-in, seat requests, or schedule changes.

We require your passport details strictly to issue your flight tickets and submit mandatory Advance Passenger Information (API) to airlines and border control authorities prior to departure.